Data Entry Clerk

US-CA-Irwindale
Job ID
2017-1532
# of Openings
12
Category
Administrative/Clerical

Overview & Essential Job Functions

Position Summary:

 

The Data Entry Clerk reports directly to Call Center Supervisor and is responsible for maintaining the customer database by entering new and updated customer and account information.

 

Essential Job Functions:

  • Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
  • Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
  • Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
  • Maintains data entry requirements by following data program techniques and procedures.
  • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
  • Tests customer and account system changes and upgrades by inputting new data; reviewing output.
  • Secures information by completing data base backups.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.
  • Performs other various duties as directed.

Qualifications & Environmental Demands

Required Qualifications:

 

  • High School Diploma or G.E.D.
  • Proficient in MS Office (especially Excel and Word)
  • Adherence to laws and confidentiality guidelines
  • Excellent phone etiquette and people skills
  • Great organization and communication skills.
  • Attention to detail and problem solving skills.
  • Ability to perform physical requirements of the position with or without reasonable accommodations.  

Preferred Qualifications: 

  • Customer relations/customer service experience
  • Waste Industry experience. 

Physical/Environmental Demands: 

  • Physical:
    • Sitting, seeing, hearing, & smelling continuously.
    • Problem solving, oral/written communication, analytical ability, calculating, concentration, & interpersonal abilities continuously.
    • Eye/hand coordination, fingering (typing), handling, & wrist motion continuously.
    • Bending, reaching, stretching, standing, & walking occasionally. 
  • Environmental:
    • Exposure to dust, smoke, fumes, odors, & noise continuously.
    • Exposure to grease, oil, chemicals, & wet conditions occasionally.
    • Works inside only. Position considered office only.

Benefits

Benefits:

  • Competitive wages
  • Comprehensive benefit package Medical, Dental, Vision
  • 401K
  • Employee Assistance Program
  • Life Insurance
  • Paid Vacation and Sick Time
  • Career plan
  • Recognition programs
  • Professional development learning
  • An exceptional work environment

 

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

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