The Inside Sales Supervisor oversees a team of Inside Sales Representatives (ISRs) and Sales Administrators (VSA). The Inside Sales Supervisor is responsible for day to day performance management and quality assurance of both Inside Sales (IS) and Sales Administrator Teams. This consists of meeting performance metrics, generating sales, and retaining existing customer, while promoting the Athens Way in all interactions. IS Supervisor will collaborate with various internal and external departments to achieve common company goals, while exceeding customer expectation by providing best in class customer experiences. The IS Supervisor reports directly to the Inside Sales Manager with oversight from the Director of Customer Experience.
Essential Job Functions:
Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran